Why AWS?

AWS has an expert team of in-house software developers and engineers. Because of this, we are able to readily interface our data collection terminals and data management software with our customers’ existing systems. This is our core business and we have extensive knowledge of computer systems and system integration.

WE ARE THE DEVELOPERS

Since we are the software development company, we are experts on all of our systems’ features and capabilities. In those instances when a customer has a question that our support staff cannot answer immediately, our development team is available to assist in finding a resolution. The close working relationship between our support and development staff provides our customers with the highest level of customer service.

 

UNATTENDED SCALE SYSTEMS

One of the fastest growing sectors in the truck scale industry is automated weighing. Allowing drivers to enter their own data using a truck scale kiosk provides businesses with a great opportunity to reduce their labor costs for scale operators. Instead of tying up office personnel to process scale transactions, staff can be utilized for other business activities.

The most common resistance we hear is “my drivers will not be able to do it.” In today’s world of smart phones, pay-at-the-pump gas terminals, and automated teller machines, this simply is not true.

It has been our experience, and that of our customers, that their drivers are perfectly capable of processing their own transactions. In fact, what our customers’ have found is that they actually have fewer errors than they did with a manual system. With any automated system, there must be checks and balances put in place to audit the data. However, since there is no data entry required at the office, the audit process is a quick one.

One of the driving factors to a successful implementation of an unattended system is to minimize the number of driver prompts. Typically, three or four works best. This can be further automated by using technologies such as radio frequency identification (RFID) to automatically identify vehicles.

Below is a list of typical cost savings and benefits to automated weighing systems. For more information on each point, click on each heading.

BENEFITS OF UNATTENDED SCALE SYSTEMS

We have many customers with sites that do not have power or telephone access. In many of these cases, it is not economically feasible to run permanent utilities into these sites. We have saved our customers significant dollars by providing them with low power, battery-based, cellular solutions.

We have also built upon this low power concept to design innovative portable solutions that allow our customers to quickly move their data collection systems from job site to job site. These portable systems allow our customers to transfer data back to the office without having to send someone out to the job site.

Some customers pay their drivers by the load. Others pay by the ton. Our customers have been able to use our unattended data collection systems to easily and quickly download data from the field in time to meet payroll requirements.

This field data has also allowed our customers to track management issues such as truck overload and underload conditions, and truck hauling and load times.

Using system defined weight limits, drivers are notified when their trucks are overloaded and no ticket is printed. Since most drivers require a ticket in order to get paid, this deters them from leaving the facility without tipping off material until they are legal.

Conversely, trucks that are leaving a site not fully loaded present a lost revenue opportunity. The key is to load the trucks as close to their legal limits as possible without going over weight.

Do your scale operators spend too much time talking to truck drivers about non-work related subjects? You can keep drivers in their truck and reduce many of these conversations by installing an unattended weighing system. Theresa of MCC notes, "We had truck drivers coming into the office to chat. It doesn’t take long for the trucks to line up. We installed an unattended system in order to process our trucks faster and shorten the line for our regular customers. Our customers appreciate this and we have been able to increase the number of loads our trucks process in a day."

The ability to extend operating hours without having to add additional scale staff allows business owners to provide better customer service at reduced costs. Wes from Great Lakes Calcium also says, "I have recognized our unattended system has helped us extend our loading hours. This is particularly important during the ag-lime season where loading times and truck turns are very important. It has reduced our overall time spent weighing and interfacing with drivers by 90%. It has also increased order accuracy. The less human interface - the less likely the errors."

The general rule of thumb is that an unattended system will pay for itself in labor savings alone within one to two years. One of our larger aggregate customers installed an unattended kiosk system to track material transfers from pit to pit. Since these transfers were inter-company, it did not pay to have a scale attendant onsite to process transactions. The RSA system allowed them to automate their ticket collection process without having to pay for a scale operator at the site.

Wes, owner of Great Lakes Calcium, purchased an unattended system and comments, "With benefits, I would pay a scale operator $35,000 per year. Installing an unattended system has allowed me to eliminate this cost."